TCO Calculation
13 Jan 2010
software all got and paid separately, including all kinds of licences, a subscription to updatings for ON.
o Rent of the computer, communication and multiple copying equipment.
o Expenses for accessories (additional memory, hard disks, CDROM etc.) and account materials (toners-cartridges for printers and copiers, tapes and disks for reserve copying, etc.).
• Expenses for the IT personnel:
o Salaries of all employees occupied in sphere of an information technology (including a management).
o the Travelling expenses connected with the IT personnel.
o Training and personnel certification.
o Outsourcing (payment of the IT services rendered by external contractors).
• Expenses for communication channels, services of a network the Internet and electronic data exchange:
o the User’s payment for Internet connection and communication channels between offices if those are available.
o the User’s payment for “Bank-client”, appendices of electronic commerce etc.
o the Web-server Maintenance (if it is placed on a platform of the provider), support of a domain name, external servers of e-mail and so forth
o Payment of remote access of the employees working out of a corporate network.
Now we will consider “indirect expenses”.
Formally, here it is necessary to carry all expenses connected with operation of the IT Infrastructure, but not having articles in the firm budget. According to modern representations about calculation of cumulative cost of possession such expenses concern:
• Self-training of users to work with the computer and a software set, training of colleagues and the help to them.
• Independent service by the user of the computer and a set of programs -